We want everyone to benefit from their membership (and tell their friends about us!), so if you have decided it’s not for you, we’re happy to let you cancel within the first 14 days. Just call us on 01133 404 444, let us know you’d like to leave, and we’ll cancel and refund what you’ve paid. No quibbles. We’d also love to know why you’re cancelling so we can improve things for the future.
Please note, if you have used your membership (to make a booking or activate your restaurant or airport lounge passes) you cannot cancel your membership.