It's becoming harder and harder for emails to hit the inbox, which can result in important emails being missed. Make sure you don't miss another utc.travel email by marking us as a VIP/important sender. Here's how:
Apple Mail (Mac, iPhone, iPad)
On iPhone or iPad:
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Open the Mail app
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Open one of our recent emails
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Tap the sender name or email address at the top
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Tap Add to VIP.
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We will now appear in the VIP mailbox, and you can set special notifications for VIPs under Settings > Notifications > Mail > VIP
 
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On Mac:
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Open the Mail app
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Open one of our recent emails
 
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Hover over the sender name in the message header
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Click the star icon or choose Add to VIP from the dropdown
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We will now show up in the VIP mailbox in the sidebar
 
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Gmail (Web & Mobile)
On Web:
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Open Gmail
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Open one of our recent emails
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Click the three dots (⋮) in the top-right of the email
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Select Filter messages like this → Create filter
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Choose actions like Star it, Apply label "Important", or Always mark as important
 
On Mobile (Android/iOS):
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Open the Gmail app
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Open one of our recent emails
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Tap the three dots (⋮) in the top-right
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Tap Mark important
 
Outlook (Desktop & Mobile)
Outlook.com (Web):
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Open one of our recent emails
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Click the sender name.
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Click Add to Favourites
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We will now appear in your Favourites list in the sidebar
 
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Or, set a rule:
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Click Settings (⚙️) > Mail > Rules.
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Create a rule: When mail is from utc.travel → Move to Focused Inbox or Flag it
 
Outlook Desktop App (Windows/Mac):
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Right-click one of our recent emails
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Select Rules > Create Rule
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Set the condition: From [email protected], and the action: Move to folder / Display alert / Flag
 
Outlook Mobile (iOS/Android):
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Open the Outlook app
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Open one of our recent emails
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Tap the three dots (⋮)
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Choose Move to Focused Inbox (and confirm "Always move")