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    • Membership
    • Sign-up & Login
    • Manage Account
    • Membership Billing
    • Support
    • Search & Book
    • App
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    • Perks & Member Benefits
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  • How do I create a new booking?

    To make a new booking, head to the utc.travel website. From here you can use the main booking engine to select what type of booking you'd like to…

  • Can I search and book as a non-member?

    Yes, of course! You may notice during the booking process that we display two prices. This is because both members and non-members can book…

  • Why do we show two prices?

    You may notice during the booking process that we display two prices. This is because both members and non-members can book with us, however only…

  • Are you ATOL protected?

    Yes! We know it’s never been more important to have protection, security and flexibility when booking travel abroad, and we’re proud…

  • Can I book hotel-only trips?

    Absolutely! Choose from over 1.5 million hotels worldwide and book quickly and easily via utc.travel.

    If you need any support while booking,…

  • Can I book flights only?

    You can book stand-alone flights through the multi-destination section on utc.travel. 

    On the homepage under 'Multi-destination', simply…

  • Can I book transfers and car hire?

    You can book car hire and resort transfers easily and quickly on utc.travel.

    Head to the car hire section of utc.travel to add your details and…

  • Can I book tickets and excursions through you?

    We offer a wide range of tickets and excursions around the world. Tickets can be added to your booking at any point, even when you have reached…

  • How do I pay for my booking?

    Depending on the type of booking, you may be able to pay a deposit upon booking, followed by a second payment closer to the date of departure.…

  • How does your price guarantee work?

    If you find a cheaper rate for exactly the same product or service (e.g. the same room type and meal plan, or same car type with identical…

  • Do you offer the same level of consumer protection other travel providers can?

    Absolutely. We know it’s never been more important to have protection, security and flexibility when booking travel abroad, and we’re…

  • How do you redeem travel credit as payment?

    Using travel credit to cover the cost of some of your booking is simple. You can check how much travel credit you have by heading to your travel…

  • I'm a member but I can't book the member price. Help!

    To book member prices online, you must be logged in as an active member.

    If you run a search on our website but aren't logged inas a member, you'…

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