Help & Support Hub
search
Browse our frequently asked questions and answers below. If you can't find what you are looking for, or would like to chat to a member of our team, please drop us an email.
Alternatively, you can speak with a member of our team by calling 01133 404 444 during the following office hours:
Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 16:00
-
Membership
Find out more about our membership options and benefits.10 article(s) in this category -
Sign-up & Login
Learn more about signing up as a member and logging in.2 article(s) in this category -
Manage Account
Find out more about how to manage your account and membership profile.4 article(s) in this category -
Membership Billing
Learn about accessing invoices or upgrading and downgrading your account.2 article(s) in this category -
Support
Here's how to get support with membership queries or travel bookings.6 article(s) in this category -
Search & Book
Got some questions about how to book? Browse our FAQs here.14 article(s) in this category -
Clubhouse & App
Get answers to your questions regarding our Member Clubhouse and iOS app.11 article(s) in this category -
Refer-a-Friend
Find out more about how you can use our Refer-a-Friend program to earn travel credit.4 article(s) in this category -
Perks & Member Benefits
Explore all of the perks and member benefits available to you as a utc.travel member.3 article(s) in this category -
Cruise
Find answers to your questions about cruises from utc.travel.14 article(s) in this category -
Troubleshooting
Troubleshooting guidance to help you resolve common queries.3 article(s) in this category